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SPARE PARTS WARRANTY (TELEPHONY/TABLETS) :

Screen definition: 

The screen is made up of several elements: a glass, a touchscreen, a slab, a chassis and a backlight.

Warranty definition:

The slab (display) is GUARANTEED FOR LIFE (this guarantee is limited to the life of the phone).

All other components are covered by a 30-day warranty against hidden defects and non-conformity.

Example of problems covered by the warranty : 

• White spots
• Touch bug
• Dead pixels
• Detached chassis
• Wrong screen size 
• Screen malfunction, connection problem between screen and home button due to screen.
• Proximity sensor malfunction due to screen. 

Screen warranty limitations: No warranty will be honored if your screen has any of the following problems (non-exhaustive list): 

• Cracks 
• Break
• Burning, Overheating
• Black spot
• Screen won't turn on 
• Lost or missing components
• Oxidation

Example of a defect not covered by warranty:

Please note that Samsung and Huawei Service Pack displays are not eligible for our warranty program. Therefore, no exchange or refund will be made on these parts.